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Medium: common enterprise account role but seniority and services specialization reduce applicant density.
High: requires IT services/professional services experience, CXO engagement, and consulting delivery familiarity.
High: explicit 10+ years plus 5–7 years IT services, CXO relationships, and P&L/SOW requirements.
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Manage and grow existing enterprise accounts with ownership of ARR, revenue, pipeline, margin, utilization, and profitability.
Build and maintain relationships with Director/VP/CXO-level clients, including handling escalations and conducting QBRs/MBRs to monitor account health and delivery.
Lead SOW creation, RFP responses, proposals, commercial pitches, and negotiate contract renewals, MSAs, and pricing.
10+ years total work experience with 5–7+ years specifically in IT Services, IT Consulting, Professional Services, or IT Account Management.
Proven track record in account expansion, upselling, and cross-selling within enterprise accounts.
Experience managing CXO-level client relationships and strong commercial, negotiation, and P&L understanding.
Experience leading SOW creation, RFP/proposal processes, and contract renewals.
Senior-level professional with deep expertise in IT services or consulting account management in enterprise environments.
Experienced in collaborating with technical teams (PMs, Tech Leads, Delivery) and translating technical (Cloud, DevOps, AI, software solutions) offerings into client business value.
Strategic operator comfortable engaging at CXO level and managing end-to-end financial and contract aspects of client engagements.