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Tier-1 brand, metro location, mid-level generalist PMO role attracts strong competition.
PMO and service delivery skills transfer across industries but favor IT services and contract-heavy environments.
Explicit 6+ years and mandatory PMO, PL, financial and commercial skills enforce moderate filtering.
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Lead and govern strategic service delivery partnership initiatives, managing stakeholder relationships to enhance service performance and customer satisfaction.
Drive PMO governance including reporting, risk management, monitoring KPIs/SLAs, and operational excellence to improve service outcomes.
Manage financial aspects such as PL reporting, budgeting, forecasting, cost optimization, commercial contract management, and provide financial insights for decision-making.
6+ years of experience in PMO, Business Management, Service Delivery Management, or Operations Management.
Strong skills in PL management, budgeting, forecasting, financial analysis, cost optimization, commercial contract management, stakeholder management, governance, and PMO operations.
Experience preparing executive dashboards, MIS reports, and performance metrics.
Work Experience Required: 6+ years. Notice Period: Not explicitly mentioned in the JD.
Experienced in collaborating with cross-functional teams and business leaders to drive operational efficiency and service excellence.
Operationally focused on financial governance combined with strong stakeholder engagement and contract management capabilities.
Skilled at risk identification and mitigation in service delivery environments with a track record of driving continuous process improvements.