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Mid-level metro role at Tier‑1 brand but niche storage/VMware skill reduces applicant density.
Role requires specialized storage and virtualization experience, limiting cross-industry transferability.
Explicit 6–7 year requirement plus specific storage, SAN/NAS, Linux and VMware skills make filtering strict.
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Operate and administer storage infrastructure and Linux OS according to ITIL standards, including lifecycle support from installation to de-installation.
Manage technical and service relationships with customers and vendors, resolving issues and leading escalations.
Drive incident and problem management processes, perform audits and compliance monitoring, and deliver consulting and training as needed.
Bachelor's degree in Engineering or equivalent.
6–7 years of experience in storage administration.
Strong expertise in SAN/NAS technologies and hands-on experience with HPE storage products (Alletra 6000, Nimble, 3PAR, Primera, MSA).
Ability to work 24x7 rotational shifts including weekends.
Experience working in IT operations or services environments with focus on customer satisfaction and SLA adherence.
Technical proficiency in storage systems, Linux OS, and ITIL-based incident/problem/change management.
Capable of managing complex technical escalations and collaborating across teams under pressure.