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Metro location and 3–5 years experience increase competition, but ServiceNow specialization limits broad applicant pool.
Platform-specific ServiceNow expertise reduces cross-industry transferability and raises background sensitivity.
Explicit 3–5 year requirement plus mandatory Flow Designer, Service Portal, scripting, and integration skills increase filter strictness.
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Design, configure, and develop ServiceNow platform components including Flow Designer flows, custom scripts, Service Portal pages/widgets, and ACLs to improve process maturity and efficiency.
Own end-to-end delivery: from requirement analysis, development, testing support, deployment readiness to post-go-live support.
Build and maintain integrations using IntegrationHub/Spokes and REST/SOAP APIs, and troubleshoot complex platform issues in an Agile, cross-functional global team environment.
3–5 years of hands-on ServiceNow development experience (configuration and customization).
Bachelor’s degree in Computer Science or related field.
Strong skills in Flow Designer, scripting (Server-side and Client-side), Service Portal development (HTML/CSS, AngularJS), Business Rules, and ACLs.
Work Experience Required: 3–5 years of relevant ServiceNow development experience
Experienced in ITSM, HRSD, and CSM modules configuration and customization; exposure to GRC, ITAM, ITOM/CMDB is a plus.
Comfortable working independently with minimal supervision and collaborating with global teams across multiple geographies/time zones.
Capable of designing solutions with focus on performance, security, scalability, and thorough troubleshooting in dynamic Agile settings.