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Tier-1 brand, common operations title, metro location, and broad skillset increase applicant competition.
Role requires insurance/broking terminology and domain knowledge, making cross-industry fit limited.
Explicit 1–3 years requirement plus insurance process knowledge makes shortlisting moderately strict.
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Own and manage insurance operations processing tasks ensuring timely delivery as per SLAs and maintaining data quality.
Participate in user acceptance testing (UAT) for system changes and provide feedback for process improvements.
Ensure compliance with statutory regulations and company procedures, managing risk within operational activities.
1-3 years of work experience.
Graduate in any stream.
Willingness to work shifts: either 12 pm to 9 pm or 1 pm to 10 pm.
Hybrid work model requiring at least three days per week onsite in Mumbai.
Familiarity with broking business processes and insurance terminologies.
Proficient in MS Office applications, especially MS Excel and Word.
Able to manage multiple tasks during peak periods and work collaboratively across teams.