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Strong Tier-1 brand, popular product role, and metro location increase applicant competition.
High: requires payments/dispute lifecycle, compliance, and operations domain expertise limiting transferability.
Medium: no explicit years but domain-specific payments, regulatory, and technical product requirements.
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Own the definition, prioritization, and delivery of dispute management capabilities for regional and global dispute processing via the Mastercard Dispute Resolution platform.
Translate complex business and regulatory requirements into actionable product initiatives, user stories, and acceptance criteria, maintaining the product backlog aligned with strategy and business value.
Collaborate closely with UX, Engineering, Architecture, Regional Product, and Operations teams to design scalable solutions, monitor delivery, manage risks, and validate business outcomes.
Experience in Product Management, Product Ownership, Business Analysis, or Technical Product Management within enterprise platforms.
Proven ability to manage competing priorities and align geographically distributed stakeholders.
Strong knowledge of Agile product management practices including roadmap planning, backlog management, and prioritization.
Work Experience Required: Not explicitly mentioned in the JD.
Experience working with payments, dispute processing, chargebacks, fraud, claims management, or financial services platforms preferred.
Demonstrated ability to translate business and regulatory needs into scalable technical solutions within complex enterprise environments.
Strong collaboration skills with cross-functional teams including technology, UX, business, and regional stakeholders to drive delivery of product initiatives globally.