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Tier-1 brand, mid-level generalist role in metro with broad requirements increases applicant competition.
Facilities skills transfer across industries but require specific building systems and vendor experience.
Explicit 5–7 years plus FM, vendor and CMMS requirements create moderately strict shortlisting.
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Manage and coordinate integrated facility services including soft services (housekeeping, reception, catering) and technical services (maintenance, vendor liaison, work orders).
Maintain governance frameworks covering SOPs, quality standards, compliance, and performance monitoring across facility operations.
Oversee vendor management, service delivery reporting, occupant service experience, and assist in minor projects and continuous improvement initiatives.
5-7 years of experience in integrated facility management covering soft and technical services coordination.
Diploma or Bachelor's degree in Facility Management, Engineering Technology, Building Services, Business Administration, or related field (high school diploma considered with relevant experience).
Proficiency with CMMS/CAFM systems and knowledge of building systems maintenance (HVAC, electrical, plumbing, lighting).
Must be able to work onsite in Mumbai with standard business hours Monday to Saturday, 48 hours per week.
Experienced in coordinating multiple vendors and facility services in commercial, industrial, or multi-tenant environments with governance and compliance focus.
Strong operational focus on service quality metrics, SLA adherence, performance reporting, and occupant satisfaction improvement.
Skilled in documentation, process standardization, and leveraging technical knowledge for maintenance oversight and service optimization.