Facilities Executive

Coordinate and manage daily soft services operations including housekeeping, security, reception, catering, mail, and workplace amenities to ensure a clean, safe, and welcoming environment.

Serve as the primary contact for soft services vendors; oversee their performance, compliance with schedules and quality standards, and manage related administrative functions including contracts and vendor onboarding.

Monitor and maintain service quality and health & safety compliance, respond to occupant requests and complaints, and support facility projects related to soft services transitions and workplace improvements.

Education: Diploma or Bachelor's degree in Facility Management, Business Administration, Hospitality Management, or related field; High school diploma with relevant experience considered.

Experience: 5-6 years in facility services, soft services coordination, or hospitality operations, preferably in commercial office or multi-tenant environments.

Technical knowledge of housekeeping operations, reception, mail services, health and safety standards, facility management systems, and inventory management.

Location: On-site in Mumbai, Maharashtra; Scheduled Weekly Hours: 48 hours including Monday to Saturday with occasional weekend flexibility.

Experienced in managing multiple vendors and service providers across various soft services within commercial or corporate facility environments.

Operationally focused on service delivery compliance, occupant satisfaction, and continuous improvement initiatives based on feedback and audits.

Capable of independently prioritizing tasks in a fast-paced, multi-stakeholder environment with strong organizational and communication skills.