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Metro location and a generalist communications title create moderate applicant competition.
Core internal communications skills transferable, but AI and Confluence requirements increase domain specificity.
Explicit 7+ years, mandatory Confluence and AI fluency, and change-management experience make filters stringent.
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Partner with CTO organization leadership to develop clear, timely internal communications for AI and engineering initiatives.
Draft leader messages, internal announcements, and communication plans to help managers cascade information effectively.
Manage Confluence content governance to ensure information is current, organized, and easily accessible for employees.
7+ years experience in internal communications, preferably within technology or complex matrixed organizations.
Bachelor’s degree in Communications, English, Public Relations, Journalism, or related field (or equivalent experience).
Fluency with generative AI tools (e.g., ChatGPT, Claude, Copilot) used for drafting and ideation.
Experience managing content hygiene and governance in Confluence or similar knowledge base platforms.
Experienced in partnering directly with senior leaders in technology environments to simplify complex AI/ML concepts for non-technical audiences.
Skilled at coordinating cross-functional teams (HR, L&D, Marketing, Product) to maintain aligned internal messaging.
Comfortable navigating sensitive organizational change communications and managing communications under tight deadlines with ambiguous inputs.