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Common HR coordinator role, Pune metro location, and broad shared-services requirements increase candidate competition.
Core HR operations and ATS skills are highly transferable across industries.
Requires HR operations experience, ATS/SAP familiarity and SLA metrics, so moderate shortlisting strictness.
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Manage end-to-end HR operations including offer and contract management, onboarding, background verification, and employee lifecycle activities.
Provide first-level support and guidance to employees, candidates, hiring managers, and HR teams on HR policies and procedures while ensuring confidentiality.
Maintain accurate employee records using HRIS and ticket management tools; track recruiting activities and report on HR metrics adhering to SLA and performance measures.
Bachelor’s Degree (recognized qualification/certification in Human Resources, Management preferred).
Experience in HR operations or relevant HR functions.
Proficiency with HR systems and tools such as BMC Service Management, SmartRecruiters, SAP, ATS, and Microsoft Suite.
Fluency in English required; Work Experience Required: Not explicitly mentioned in the JD.
Experienced in shared services environments supporting multiple countries and managing HR operations at scale.
Strong operational focus with ability to meet deadlines, maintain confidentiality, and comply with data protection norms.
Effective communicator comfortable engaging with multiple stakeholders including candidates, employees, managers, and external vendors.