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Mid-level generalist implementation role with metro location and 3-5 year band increases applicant density.
Role requires healthcare SaaS/domain knowledge and symplr product familiarity, limiting cross-industry transferability.
Mandatory 3-5 years, healthcare implementation experience, and night-shift requirement impose moderate filtering.
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Configure and align symplr products with customer business requirements to support internal teams.
Provide customer deliverables such as business process documentation, training materials, data mapping, and consultative recommendations.
Collaborate with internal teams including Product, Engineering, and Support to ensure successful implementations and continuous improvement initiatives.
Bachelor’s degree or equivalent combination of education and experience.
3-5 years of experience in consulting, implementation, or business analysis, preferably in healthcare IT or SaaS.
Ability to work night shifts supporting US healthcare clients.
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio); exposure to SQL or reporting tools preferred.
Experienced in healthcare workflows and compliance, with consulting or implementation background targeting healthcare clients.
Strong communicator capable of presenting to diverse technical and non-technical stakeholders and acting as a trusted advisor.
Analytical problem-solver able to translate business needs into system configurations and process improvements in fast-paced environments.