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Strong brand, popular product title, metro location, and broad requirements create high candidate competition.
High—payments, disputes, and regulated-financial domain experience strongly preferred.
Medium—no explicit years but payments/platform product experience and stakeholder skills expected.
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Own requirements and roadmap execution for Mastercard's next-generation disputes platform, balancing global standardization with local market needs.
Serve as Product Owner for an agile development pod, managing backlog and collaborating with cross-functional teams including Engineering, Architecture, and Data Science.
Drive adoption of AI-powered capabilities and support platform scalability, operational efficiency, and customer experience improvements across global and regional markets.
Work Experience Required: Not explicitly mentioned in the JD.
Experience in agile product development and backlog management.
Familiarity with fintech, payments, or financial services products, preferably in disputes, chargebacks, or case management.
Location Requirement: Based in Pune (onsite).
Experienced in translating complex business and regulatory requirements into scalable, globally consistent yet locally adaptable platform solutions.
Strong stakeholder management skills with the ability to collaborate across global and regional teams and time zones.
Demonstrated capability in leveraging AI, data science, or intelligent automation to enhance product outcomes and customer experience.