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Strong brand, metro location, broad skillset, and a common infrastructure title make applicant competition high.
UC, telephony, and contact-center skills are moderately transferable across industries.
Mandatory 6+ years plus specific UC, Amazon Connect and digital signage skills create high shortlisting strictness.
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Manage and optimize enterprise Digital Signage platform including configuration, content delivery, and performance monitoring.
Support Unified Communications & Collaboration technologies such as common area phones, Microsoft Teams Rooms, and Amazon Connect frameworks.
Develop technical documentation, operational procedures, and deliver status and implementation reports related to Digital Signage and UCC services.
Bachelor’s or Master’s degree in computer science or related field.
Minimum 6+ years of relevant experience in IT technical infrastructure or related technologies.
Must be based in Bangalore office, India, and work onsite five days a week with 1:00 PM to 10:00 PM IST shift timings.
No visa sponsorship available; must have authorization to work in India.
Experienced in managing Digital Signage platforms (CommandCenter HD) and UCC technologies with proven troubleshooting and platform optimization skills.
Capable of delivering technical services that enhance platform reliability, operational efficiency, and user experience.
Able to produce thorough technical documentation and conduct knowledge transfer efficiently in a global service environment.