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Tier-1 brand, generalist operations title, metro location, and mid-level experience increase applicant competition.
Role requires facilities/hospitality experience, making background fit highly industry-specific.
Explicit two-year facilities/hospitality requirement and mandatory domain experience increase shortlisting strictness.
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Own day-to-day delivery of consistent workplace services ensuring compliance with SOPs, SLAs, and KPIs across teams and vendors.
Manage and implement service standards, processes like Clean/Clear Desk and Lost Property, and conduct regular and after-hours site inspections to enhance occupant experience.
Oversee vendor performance, staff management, issue resolution, risk assessments, safety reporting, and produce operational data reports to drive continuous improvement.
Minimum 2 years’ experience in facilities management and/or hospitality.
Bachelor’s degree in facilities management/building/business or related is advantageous but not mandatory.
Role requires on-site work location in Bengaluru, Karnataka.
Work Experience Required: Minimum 2 years in relevant domain.
Detail-focused, proactive individual capable of managing multiple operational tasks and vendor coordination.
Experience in facilities or hospitality sectors aligns with managing service delivery, safety, and compliance in workplace environments.
Comfortable with scheduled and spot checks including after-hours inspections and driving continuous service improvements.