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Mid-level, metro role with moderate brand but ServiceNow specialization reduces applicant density.
ServiceNow platform expertise is specialized and not easily transferable beyond ITSM and enterprise automation.
Required CSA certification and 3+ years ServiceNow experience make filters strict.
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Manage, configure, and develop the ServiceNow platform across multiple modules.
Support and maintain ServiceNow platform with hands-on development involving scripting and integration.
Work within Agile/Scrum teams to implement enhancements and integrations using ServiceNow Studio, Flow Designer, and IntegrationHub.
3+ years of hands-on ServiceNow configuration and development experience across multiple modules.
ServiceNow Certified System Administrator (CSA) certification required.
Proficiency in JavaScript and ServiceNow scripting (Business Rules, Script Includes, Client Scripts, etc.).
Experience with Agile/Scrum methodologies and understanding of REST/SOAP APIs for integrations.
Experienced in working across multiple ServiceNow modules and able to context-switch between different workstreams effectively.
Strong grasp of ServiceNow architecture, data model, and best practices to build scalable solutions.
Familiarity with web technologies (HTML, CSS, Angular/React for Service Portal) and holding additional ServiceNow certifications (e.g., Certified Application Developer) preferred.