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Hybrid role in Pune plus generalist training skills creates moderate candidate competition.
Training skills are transferable but US healthcare preference increases domain bias, yielding medium transferability.
Explicit 7+ years requirement and healthcare/product knowledge increase resume filtering rigidity.
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Lead development and delivery of professional technical training programs for Veradigm applications.
Manage training event scheduling, registration, and coordination including remote and on-site client sessions.
Collaborate with cross-functional teams to develop and continuously improve training offerings aimed at client value and revenue growth.
Bachelor's degree or equivalent technical/business experience (required).
7+ years relevant work experience; 2-3 years at senior level or equivalent preferred.
Proven track record of providing consistently excellent customer service (required).
Ability to travel to remote offices or client sites as needed; fluency in English required.
Experienced in delivering application training in classroom, virtual, and remote environments for healthcare software or related fields.
Strong organizational and time management skills to handle high-volume, competing priorities and after-hours support when necessary.
Comfortable working collaboratively with instructional designers, implementation teams, and presenting at national conventions or user groups.