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Remote and generalist operations role likely draws many applicants despite mid-tier brand.
Operations skills and CRM experience are broadly transferable across industries, so low sensitivity.
Explicit 0-2 years requirement and domain experience create moderate filtering but no strict certifications.
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Manage the end-to-end process of launching new experiences on Headout, ensuring fast launch pace and high-quality standards.
Continuously improve catalog quality by identifying issues and implementing enhancements to maintain consistent high standards.
Collaborate with supply partners, team leads, and product teams to ensure accurate experience representation and propose operational efficiency improvements.
0-2 years of experience in an operations role, preferably with CRM exposure (Zendesk, Freshdesk, or Intercom).
Strong written communication skills required.
Proficiency in Google Sheets or similar tools is advantageous.
Work Experience Required: 0-2 years in operations role.
Detail-oriented with a process-driven approach to managing complex launch operations.
Capable of independent learning and proactive in adapting to evolving business needs.
Experienced in working cross-functionally with partners and product teams to optimize operational workflows.