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Tier-1 brand, metro location, broad generalist infrastructure role with many required skills and mid-level profile.
Role demands vendor-specific UC, networking, and data-centre certifications, making fits industry-specific and less transferable.
Many mandatory vendor certifications and specific technology proficiencies increase filtering stringency.
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Provide technical support and solution design for clients across multiple technologies including Networking, Data Centre, Security, Customer Experience, Collaboration, and End User Compute.
Own coordination and mentoring of junior engineers and technicians, ensuring performance targets are met and contributing to higher complexity design work.
Responsible for creating clear technical specifications, documentation, and escalation management for complex client requirements and installations.
Bachelor's degree or equivalent in Information Technology, Computing, or related field.
Valid CCNP Voice/Collaboration certification (or relevant certifications depending on specialization).
Seasoned work experience in technical implementation engineering in technologies such as Networking, Data Centre, Security, Customer Experience, Collaboration, and/or End User Compute.
Workplace type: Hybrid Working. Work experience required: Seasoned/experienced (seniority level explicitly mentioned).
Experienced in hands-on technical implementation projects and client engagements, particularly with Cisco Unified Communications and advanced Networking technologies.
Capable of managing complex technical escalations and mentoring junior staff while contributing to solution design and documentation.
Strong proficiency across at least two technologies (Networking, Data Centre, Security, Customer Experience, Collaboration, End User Compute) indicating broad technical expertise and practical application.