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Tier-1 brand and Bengaluru metro increase applicant density, but ServiceNow specialization narrows candidates.
Requires deep ServiceNow architecture experience, so candidate transferability across industries is limited.
Explicit 7+ years ServiceNow and architect experience plus certifications indicate rigid filters.
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Lead end-to-end architecture and design of scalable, secure ServiceNow solutions across modules such as ITSM, ITOM, HRSD, and SPM.
Define and enforce platform governance, development standards, and roadmap aligned with business strategy and ServiceNow updates.
Serve as technical lead on projects, oversee integrations with third-party systems, and provide technical guidance to development teams.
7+ years of ServiceNow experience including 3+ years as a Solution Architect.
Strong expertise in core ServiceNow modules: ITSM, ITOM, CMDB, Discovery, HRSD.
Proficient in ServiceNow architecture, security, data hierarchy, integration frameworks, and scripting (JavaScript, Glide API).
Work Experience Required: Minimum 7 years ServiceNow experience with 3 years in architect role; Notice Period: Not explicitly mentioned in the JD.
Experienced in designing and delivering enterprise-scale ServiceNow solutions across multiple modules and complex integrations.
Capable of managing platform governance with strong technical leadership and stakeholder collaboration skills.
Familiar with Agile methodology, ITIL frameworks, and certified in ServiceNow admin or implementation specializations (preferred but not mandatory).