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Tier-1 brand, generic analyst role, mid-level expectations, and Bangalore metro drive high applicant competition.
Inventory and returns skills transferable across manufacturing, retail and distribution but require domain knowledge.
Moderate due to required inventory/supply-chain skills and tools but no strict years or certifications.
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Serve as central contact for claims and returns customer support, ensuring timely and accurate resolution of inquiries.
Manage shared inboxes, maintain returns schedules, and support customers using SalesForce.
Collaborate cross-functionally and participate in projects to enhance customer satisfaction and business objectives.
Degree or equivalent experience desired.
Proficient in Excel, PowerPoint, SharePoint, SalesForce, and PowerBI.
Not explicitly mentioned in the JD: specific years of work experience requirement.
Must not require employment visa sponsorship now or in the future.
Skilled in inventory management, supply chain management, and relationship management.
Detail-oriented with strong data gathering and analysis capabilities.
Experience working in customer service environments with cross-functional collaboration and communication skills.