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Tier-1 employer, metro location, and common mid-level facilities role increase competitive density.
Preference for hotel-sector soft services and housekeeping raises industry-specific fit sensitivity.
Explicit 6–8 years and hotel-housekeeping FM specialization increase candidate filtering.
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Manage and oversee all outsourced soft service contracts including cleaning, security, administration, helpdesk, pantry, and mailroom services to meet KPIs and SLA targets.
Develop and implement building procedures and performance measures to ensure operational reliability and client satisfaction.
Produce regular reports and manage vendor contracts, inventory, emergency procedures, and health and safety compliance.
6-8 years of experience in Facility Management - Soft Services, preferably in the hotel industry with specialization in housekeeping.
Must be willing to work on-site in Mumbai, Maharashtra.
Strong knowledge of inventory management, occupational safety requirements, and contract/vendor management.
Work Experience Required: Minimum 6-8 years as specified in the JD.
Experienced in managing multidisciplinary outsourced facility services within large commercial or hospitality environments.
Demonstrated capability to improve service levels and cost efficiencies through tendering, contract management, and continuous improvement initiatives.
Proficient in client reporting, performance tracking, and handling emergency/crisis management in facilities operations.