Back
Strong brand, metro location, and a generalist customer-facing role increase candidate competition significantly.
Customer-service skills transfer across industries, though property-management specifics moderately increase domain fit sensitivity.
No explicit years, certifications, or technical requirements, so hiring filters are minimal.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Own customer interaction and feedback management to improve service quality and resident satisfaction in residential property complexes.
Coordinate with multiple departments to ensure effective complaint resolution within defined turnaround times.
Maintain site oversight through daily rounds, reporting issues, and managing event support and emergency responses as per company policies.
Work Experience Required: Not explicitly mentioned in the JD
Must be willing to work On-site in Mumbai, Maharashtra.
Availability for a 48-hour work week as scheduled.
Familiarity with customer service, complaint tracking, and basic inventory/record management related to property management.
Experienced in residential property management or customer service roles focused on housing communities.
Detail-oriented with capacity to manage multiple communication channels (calls, emails) and documentation seamlessly.
Capable of proactive coordination across departments and managing on-site operational responsibilities including emergency procedures.