Back
Medium; known employer but domain-specific insurance experience and night-shift reduce applicant pool.
High; requires insurance/BFSI policy lifecycle experience and onshore branch coordination.
Medium; explicit 3–5 years insurance requirement plus team management and night-shift availability.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Own end-to-end support of policy lifecycle services for the GGB US Mid Market vertical.
Manage and support a team of 5-7 Client Service Managers, acting as primary contact for branch operations.
Drive proactive renewal activities, monitor service quality, and collaborate with branches to optimize and offshore time-consuming tasks.
Bachelor’s degree required.
3-5 years experience in Insurance domain/BFSI.
Ability to work night shift (8pm IST to 5am IST) covering US hours.
Transition/onboarding service experience required; Onshore travel and Property & Casualty Insurance Certification are preferred but not mandatory.
Experienced in insurance operations with strong client service management skills and ability to lead mid-sized teams.
Capability to engage proactively with multiple stakeholders including sales and producer teams to support renewals.
Familiarity with onshore branch interactions and process improvement, including task offshoring and transition management.