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Tier-1 brand but niche ServiceNow expertise and certifications limit applicant pool, yielding medium competition.
ServiceNow platform expertise is specialized and not easily transferable across unrelated industries.
7+ years ServiceNow with 3+ years architect experience and required integrations/scripting enforces high shortlisting strictness.
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Lead end-to-end architecture design and implementation for ServiceNow solutions across multiple modules (ITSM, ITOM, HRSD, SPM).
Define and enforce platform governance, development standards, and drive the ServiceNow platform roadmap aligned with business strategy.
Serve as technical lead on projects, oversee integrations and automations, and collaborate with stakeholders to translate business needs into scalable ServiceNow architectures.
7+ years experience with ServiceNow, including at least 3 years in a Solution Architect role.
Strong expertise in ServiceNow core modules such as ITSM, ITOM, CMDB, Discovery, and HRSD.
Proficient in scripting with JavaScript and Glide API; experience in enterprise-scale ServiceNow solution design and delivery.
Work Experience Required: 7+ years with ServiceNow, minimum 3 years as a Solution Architect; Notice period: Not explicitly mentioned in the JD.
Experienced in leading ServiceNow architecture and governance for large enterprises, capable of aligning technical solutions with business strategies.
Skilled in cross-functional collaboration and leading technical teams through complex ServiceNow implementations.
Familiar with integrations (REST, SOAP, MID servers), automation frameworks, and maintaining platform standards to ensure scalability and security.