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Niche ServiceNow expertise reduces applicant pool, but global IT services brand and hybrid metro role moderately increase competition.
ServiceNow platform specialization and required certifications make cross-industry transfers difficult.
Explicit 7+ years ServiceNow, 3+ years architect experience and certifications enforce strict filtering.
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Lead design, development, and implementation of enterprise-scale ServiceNow solutions across modules like ITSM, ITOM, and HRSD.
Own platform governance by defining standards, best practices, and aligning the ServiceNow roadmap with business strategies.
Act as technical lead on major projects, overseeing integrations, automation, and collaborating with stakeholders for requirements and solution delivery.
Minimum 7 years of experience with ServiceNow, including at least 3 years as a Solution Architect.
Strong expertise in core ServiceNow modules such as ITSM, ITOM, CMDB, Discovery, HRSD.
Proficiency in ServiceNow architecture, security, integration frameworks, and scripting with JavaScript and Glide API.
Workplace type: Hybrid; Notice period: Not explicitly mentioned in the JD.
Experienced in enterprise-scale ServiceNow solution design and delivery with ability to translate business needs into scalable architectures.
Skilled in stakeholder collaboration, technical leadership, and platform governance ensuring alignment with business and product roadmaps.
Familiar with Agile methodologies, ITIL framework, and certified in ServiceNow (CSA, CIS, CAD) for enhanced technical credibility.