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Popular Delivery Manager title, metro India role, and broad enterprise platform requirements raise competition.
Requires enterprise transformation and platform implementation experience, limiting transferability across industries moderately.
Specific platform, governance, and client-facing delivery experience required but no explicit years, so medium strictness.
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Lead delivery of Enterprise Transformation projects, including CRM, ERP, HRIS, Contact Centre platforms and automation/AI initiatives, ensuring milestones, budgets, and quality standards.
Manage and mentor India-based delivery teams coordinating with UK/European stakeholders, maintaining governance via RAID logs, reporting, and risk mitigation.
Drive continuous process improvements, quality assurance, and alignment of delivery outcomes with client goals under client-side partner governance framework.
Experience managing cross-regional, onshore-offshore delivery teams in enterprise transformation programs.
Proven expertise in governance frameworks, risk/issue tracking, and delivery assurance for technology platforms such as D365, SAP, Workday, Oracle.
Work Experience Required: Not explicitly mentioned in the JD.
Location Requirement: India-based delivery team management with coordination to UK/European stakeholders.
Experienced in leading complex, cross-border enterprise platform and AI/automation delivery projects involving multiple technologies.
Skilled in interfacing between global delivery teams and client-side governance to ensure strategic alignment and risk management.
Demonstrates operational ownership of delivery quality, team performance management, and continuous process optimization across offshore functions.