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Senior enterprise workplace role with broad skills in Bangalore at a known employer, moderate candidate competition.
Medium — Microsoft 365 and endpoint operations are transferable, but enterprise governance experience reduces portability.
High due to explicit 10+ years, enterprise-scale device governance, and required Microsoft 365/ITSM expertise.
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Own and improve Digital Workplace operations including device lifecycle, provisioning, depot management, endpoint governance, and collaboration platforms across a global enterprise.
Support governance of Microsoft 365 environment focused on permissions, lifecycle management, security group alignment, attestation, automation, and compliance with security and IT policies.
Lead continuous operational improvements and provide data-driven insights to leadership on service health and transformation progress, collaborating with cross-functional teams without direct reports.
Bachelor's degree in IT, Computer Science, Business, or related field, or equivalent experience.
10+ years in IT operations, Digital Workplace, or endpoint management in large enterprises, managing 10,000+ devices preferred.
Hands-on experience with Microsoft 365 platform operations, including SharePoint, OneDrive, Teams, and Exchange/mail governance.
Experience with ITSM frameworks (ITIL or equivalent) and handling operational reporting tools.
Experienced at operating in large matrixed, global environments managing complex endpoint and collaboration platform operations without direct authority.
Proficient in translating strategic roadmaps into disciplined, repeatable operational processes with measurable performance tracking.
Skilled in collaboration platform governance, cross-team stakeholder engagement, and driving operational compliance in regulated global IT contexts.