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Metro location plus known financial GCC brand, but specialized senior role limits applicant density.
Requires financial services/regulatory experience, making cross-industry transitions harder.
Explicit 8+ years and 3+ years management plus regulated finance experience increases strictness.
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Lead and manage a team of Production Support Quality Engineers focused on quality, stability, and performance of production financial systems.
Develop and oversee testing strategies, incident analysis, root cause identification, and preventive/automated solutions to minimize production incidents.
Collaborate cross-functionally and maintain metrics, dashboards, and compliance with regulatory and security standards relevant to financial services.
Bachelor's degree in Computer Science, Engineering, or related field; Master's degree preferred.
8+ years in Quality Assurance, Production Support, or related, including at least 3 years in management.
Experience in financial services or a highly regulated industry.
Expertise in production monitoring tools (e.g., Splunk, Dynatrace), scripting (e.g., Python, Java), and database querying (SQL/NoSQL).
Experienced leader capable of managing and motivating teams in high-pressure, fast-paced environments, particularly in financial services.
Strong technical background in SDLC, testing methodologies, production incident management, and automation within regulated environments.
Operationally focused with experience driving continuous improvement, incident prevention, and regulatory compliance in production support settings.