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Tier-1 brand, generalist senior Java title, and broad skill requirements increase candidate competition.
Financial platform (Charles River) specificity increases domain bias despite transferable Java and observability skills.
Explicit 9+ years, mandatory Java and observability skills, and hybrid shift requirement make filters strict.
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Support engineering teams by troubleshooting and resolving escalations on the Charles River IMS platform focused on Java and C# codebases.
Review and document small-scale design and customization requests, and improve observability and automation practices using tools like Dynatrace and AI scripting.
Collaborate with product, support, and cloud teams to maintain high customer satisfaction through timely and effective support during APAC business hours under a mandatory hybrid work model.
Minimum 9+ years of strong experience in Java development (Java or C# environments also acceptable).
Experience with observability tools such as Dynatrace, Splunk, ELK Stack, or Datadog is required.
Ability to work hybrid model with flexibility for APAC shift timings (06:00 AM – 03:00 PM IST) and rotational shifts as needed.
Work Experience Required: Minimum 9+ years of Java or C# development experience explicitly mentioned in the JD.
Experienced in handling complex engineering escalations in enterprise financial software platforms such as Charles River Investment Management System.
Skilled in observability tools and automation with basic cloud platform awareness, preferably Azure.
Comfortable operating in a fast-paced, customer-facing environment collaborating across engineering, product, and support teams with disciplined task management.