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Strong brand plus mid-level, generalist operations role yields high applicant competition.
High because role requires specific shipping, customs, and carrier operations experience limiting cross-industry transferability.
High due to explicit 4-5 years requirement and mandatory shipping/logistics domain experience.
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Manage and ensure cost-effective, high-quality import ocean freight operations, including coordinating vessel scheduling, cargo documentation, and stakeholder communication.
Handle end-to-end import operations processes like container de-stuffing, customs clearance, document release, and vendor payments ensuring compliance and efficiency.
Proactively manage operational irregularities, customer complaints, and optimize processes using CW1 tools to prevent revenue leakage and improve customer satisfaction.
Bachelor's degree in any field.
4-5 years of experience in shipping/logistics industry at Assistant Manager/Deputy Manager level or 2-3 years experience for Executive/Sr. Executive level.
Proficient in email writing and verbal communication for internal and external coordination.
Work Experience Required: 4-5 years in shipping/logistics for Assistant Manager/Deputy Manager level, or 2-3 years for Executive/Sr. Executive level.
Experienced in managing import ocean freight operations with a focus on operational excellence and cost efficiency.
Skilled in stakeholder and vendor management, capable of handling customer complaints and ensuring high service standards.
Comfortable working independently following structured SOPs and process improvements using technology like CW1.