Back
Strong employer brand plus common mid-level operations title and broad requirements increases applicant competition.
Transferable to other supply-chain and warehousing roles, but specialized courier processes increase domain dependency.
Explicit 2–5 year requirement and mandatory courier/logistics operations experience enforce moderately strict shortlisting.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Manage and oversee end-to-end shift operations for one or more Non Metro Branches, BDOs, or Service Centres, including inbound/outbound shipment processing, pickup, and dispatch coordination.
Lead and deploy operational manpower, ensuring operational productivity, safety, compliance with SOPs, and customer service adherence during assigned shifts.
Monitor and report operational performance, escalate issues promptly, and support continuous improvement initiatives across assigned locations.
Graduate degree in any discipline from a recognized university.
2–5 years of relevant experience in courier, express logistics, transportation, warehousing, distribution, or supply chain operations.
Experience managing end-to-end Service Centre or similar logistics operations including shipment processing and shift supervision.
Work Experience Required: 2–5 years in relevant logistics or supply chain operational roles.
Demonstrated experience leading frontline operational teams in a multi-location courier or logistics environment with accountability for shift productivity and compliance.
Strong operational management skills with focus on shipment processing accuracy, manpower deployment, and operational governance under defined SLAs.
Ability to collaborate with cross-functional teams and handle operational escalations effectively, supporting business continuity and service excellence.