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Common billing/ERP specialist role with mid-level experience and moderate employer brand increases competition.
ERP and billing skills are transferable across industries, though software-billing experience adds specificity.
Explicit 2-4 years plus billing, ERP and Salesforce requirements create moderate shortlisting strictness.
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Own timely research and resolution of customer billing inquiries via Invoice Admin mailbox within 48 hours.
Ensure accurate daily invoice processing across all regions including electronic/web delivery and report distribution to stakeholders.
Maintain and update Oracle service contracts and AR transactions, including PO requests, customer contact changes, and special handling database.
Bachelor’s degree in business, accounting, or related field required.
2-4 years of relevant experience in customer billing or project accounting required.
Experience with ERP systems (SAP, NetSuite, Workday, Microsoft Dynamics) and Salesforce mandatory.
Strong written and oral communication skills essential; experience with Oracle is a plus but not mandatory.
Experienced in handling customer billing processes within software or related companies, familiar with invoice administration and contract management.
Detail-oriented, capable of multitasking with excellent data entry, organizational, and time management skills under tight deadlines.
Proactive in escalating issues with improvement suggestions and collaborating cross-functionally to resolve billing discrepancies effectively.