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Metro location, common facilities role, mid-level experience, and broad soft-services requirements increase candidate competition.
FM skills transfer across sectors, but soft-services and multi-site vendor experience increases domain specificity.
Explicit 5–8 years requirement plus mandatory vendor, budget, and compliance skills raise shortlisting strictness.
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Manage and oversee delivery of soft facilities management services (cleaning, landscaping, pest control, catering, reception, mailroom) across assigned properties or portfolios.
Serve as primary client contact for soft services, ensuring satisfaction through proactive communication and issue resolution.
Lead vendor management, financial budgeting, team leadership, compliance, and continuous service improvement initiatives.
5-8 years experience in facilities management with significant focus on soft services.
Proven experience managing multiple sites or large-scale facilities with vendor management and contract administration.
Bachelor's degree in Facilities Management, Business Administration, or related field preferred.
Must be able to work on-site in Mumbai with potential travel between multiple locations.
Experienced in leading soft services teams with capability to manage client relationships and vendors effectively.
Strong financial acumen to develop and manage budgets and cost-saving initiatives within soft services.
Comfortable working in a site-based role requiring multi-location coordination and compliance with health, safety, and regulatory standards.