Back
Tier-1 brand, mid-level generalist operations role, and likely metro location increase applicant competition.
Requires logistics and hub operations experience, somewhat transferable within supply-chain but less so outside industry.
Explicit 3–5 years logistics experience plus hub operations requirements impose moderate candidate filtering.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Manage day-to-day operations for the eCommerce product within the assigned Surface Hub, covering inbound, outbound, and transit shipment processing.
Coordinate surface network logistics including scheduled linehaul and feeder operations to ensure timely dispatch and connectivity of shipments.
Monitor and resolve shipment exceptions, maintain service quality, operational accuracy, and meet defined service level agreements (SLAs).
Bachelor's Degree in any discipline mandatory; certification in Logistics/Supply Chain/Operations Management is advantageous.
3–5 years of experience required in courier, express logistics, transportation, eCommerce logistics, or hub operations managing high-volume shipment processing or mid-mile logistics.
Experience with surface linehaul operations, shipment tracking, operational performance management, and coordinating multiple internal stakeholders.
Working knowledge of logistics management systems, operational dashboards, and Microsoft Office applications.
Proven ability to manage end-to-end eCommerce hub operations in a high-volume surface logistics network with a focus on shipment flow and network connectivity.
Experienced in coordinating with multiple internal teams (Linehaul, Network Operations, Customer Service, Last Mile) for seamless operational execution and service reliability.
Data-driven and operationally focused, with experience in exception management, SLA adherence, and process improvement in courier/logistics environments.