





Generalist operations title, hybrid work, and broad back-office requirements increase candidate competition.
Strong securities and FINRA requirements make background fit sensitivity high.
Mandatory 1-3 years, FINRA fingerprint background check, and securities processing knowledge restrict shortlisting.
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Validate new and existing business paperwork, including new business applications and various accounting documents, ensuring accuracy and completeness.
Provide telephone support to internal and external customers regarding paperwork, NIGO issues, and account setup.
Process client data into back-office systems with high accuracy and resolve operational issues using root cause problem solving, meeting productivity and quality standards.
1-3 years of financial services industry knowledge or similar process support experience.
Proficiency in MS Excel, MS Word, MS PowerPoint; knowledge of Excel macros preferred.
Ability to pass a non-registered fingerprint background check as per FINRA requirements.
Willingness to work flexible shifts, including regular, afternoon, and night shifts in India; attendance to night shifts for initial training weeks.
Experience with brokerage account features, managed account billing, and securities industry back-office processing for standard non-retirement accounts.
Familiarity with FINRA/SEC rules and regulations is preferred.
Bachelor’s degree in commerce or finance; post-graduation or equivalent business experience preferred.