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Medium — mid-level metro QA role with common title but Salesforce specialization reduces density.
Medium — Salesforce and MuleSoft skills transfer across enterprise CRM roles but favor CRM specialists.
High — explicit 3+ years plus mandatory Salesforce and API/integration testing experience.
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Lead quality assurance for Salesforce implementations and optimisations across Enterprise lines of business.
Design, plan, and execute various testing types (functional, integration, regression, end-to-end) for Salesforce solutions including Sales Cloud, Service Cloud, Experience Cloud, Agentforce, and Data Cloud.
Collaborate with cross-functional teams to ensure Salesforce solutions meet business requirements, maintain test artifacts, manage defects, and support release readiness and continuous improvement in testing processes.
Minimum 3+ years of software quality assurance or testing experience, including enterprise Salesforce testing.
Strong knowledge of Salesforce platform capabilities, especially Sales Cloud and Service Cloud.
Experience with functional, integration, regression, end-to-end, and UAT testing.
Proficient with defect lifecycle management using JIRA and testing integrations with REST APIs, SOAP APIs, and MuleSoft.
Experienced in Agile delivery frameworks such as Scrum, Kanban, and SAFe Agile within Salesforce environments.
Demonstrated ability to manage comprehensive QA responsibilities including test planning, execution, defect tracking, and collaboration with stakeholders.
Familiarity or willingness to learn advanced Salesforce products like Agentforce, Data Cloud and test automation frameworks to enhance testing efficiency and coverage.