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PwC brand, generalist operations manager role in metros increases applicant density despite HCP niche.
Role requires HCP/pharma compliance expertise and systems experience, limiting cross-industry transferability.
Explicit 9-12 years and mandated HCP compliance and operational experience make filters strict.
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Lead and optimize day-to-day HCP engagement operations including onboarding, contracting, payment processing, and compliance adherence.
Analyze and improve operational processes, implement technology and automation solutions, and manage project planning and execution.
Coach and lead teams to deliver quality outcomes while maintaining client relationships and ensuring regulatory compliance.
Bachelor's degree required.
9-12 years of relevant experience, including in HCP operations, compliance, or pharmaceutical industry support.
Strong understanding of HCP compliance requirements such as FMV, Sunshine Act, EFPIA.
Proficiency in English communication (oral and written).
Experienced in operational analysis, process optimization, and automation within HCP engagement or related fields.
Skilled in applying operational excellence frameworks and technologies to improve efficiency and compliance.
Able to lead teams strategically, mentor junior members, and manage multiple stakeholders across legal, compliance, finance, and reporting functions.