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Generalist sysadmin title, metro location, and broad infrastructure skillset increase competition.
Skills largely transferable but building-management and security focus increases domain specificity.
Explicit 2-5 years requirement and mandatory infra skills imply medium strictness.
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Facilitate operational support for large global systems related to building management and physical security operations.
Monitor and manage ticket queues and infrastructure, resolving tickets and engaging other teams as needed.
Provide 24/7 on-call support and out-of-hours support for critical system outages and scheduled upgrades.
Bachelor’s degree (B.S/B.A) or equivalent combination of education and experience.
2 to 5 years of related experience in systems administration or similar roles.
Experience with server management, networking configurations, troubleshooting, and ticketing systems.
Work Experience Required: 2 to 5 years related experience.
Experienced in managing and troubleshooting large-scale IT infrastructure with familiarity in physical security systems.
Comfortable working in a process-driven environment involving ticket-based issue resolution and cross-team coordination.
Capable of providing reliable on-call and after-hours support in critical situations.