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PwC brand, mid-level (3-5 yrs), and Hyderabad metro increase candidate competition despite Coupa niche.
Requires Coupa and procurement-to-pay domain experience, limiting straightforward cross-industry transferability.
Explicit 3–5 years plus mandatory Coupa, P2P, Oracle integration and ticketing skills increases filtering strictness.
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Provide day-to-day functional and production support for Coupa procure-to-pay system.
Resolve issues such as approval workflow breakdowns, invoice and PO mismatches, integration failures, and user access problems.
Support procurement system testing, SOX/compliance audits, Oracle–Coupa financial reconciliation, and coordination between procurement, finance, IT teams.
3 to 5 years experience in Coupa support, procurement systems support, or finance systems support.
Good understanding of procurement-to-pay (P2P) processes including invoice processing, PO matching, and approval workflows.
Bachelor's degree in Engineering, Commerce, Management, Sciences, or related fields; MBA or PGDM in Finance, Accounting, or Management preferred.
Experience with ERP integrations (preferably Oracle) and familiarity with ServiceNow or similar ticketing tools.
Experienced in functional troubleshooting and incident management within procurement or finance systems.
Able to coordinate cross-functionally with procurement, finance, IT, and technical teams for incident resolution.
Comfortable working in a compliance-focused environment requiring support for SOX audits and control activities.