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Tier-1 brand, metro location, and a common Agile role drive high applicant competition.
Agile and Scrum skills transfer widely, but banking and contact-center domain preference increases sensitivity.
Mandatory experience bands plus required CSM/SAFe certification and leadership make shortlisting strict.
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Lead and manage delivery for multiple Scrum/Kanban teams executing strategic global operations initiatives under a defined automation strategy.
Collaborate with product owners, engineering, and business stakeholders to shape requirements, facilitate Agile ceremonies, and deliver high-quality solutions on time.
Drive Agile adoption by applying SAFe principles and Lean-Agile mindset to improve team velocity, customer satisfaction, and delivery predictability.
Bachelor's degree with minimum 6+ years overall experience or 8+ years without a degree.
Minimum 3 years experience in developing and implementing information systems.
Certified Scrum Master (CSM) or SAFe certification is mandatory.
Must be able to align work timings with US Eastern Time overlap (6:00 AM to 11:30 AM ET); enhanced flexibility with some mandatory availability.
Demonstrated experience leading cross-functional Agile teams in a SAFe environment, preferably in banking or large financial services.
Skilled in stakeholder management including vendor and offshore resources management.
Proven ability to manage complex projects involving technical teams, vendors, and multiple stakeholders with strong business acumen.