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Strong Paytm brand, generalist KAM title, and broad merchant-focused requirements increase competition.
Sales skills transferable broadly, but payments and merchant-acquiring experience increases industry specificity.
Explicit 1–4 year requirement and target-driven KAM experience expected, but few niche certifications required.
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Manage and grow a portfolio of key merchant accounts to drive merchant activation and engagement.
Increase Gross Merchandise Value (GMV) and payment volumes across various payment solutions including UPI, QR, Soundbox, and EDC.
Identify cross-selling opportunities for products like Merchant Loans, Insurance, and other value-added services, while coordinating internally to resolve merchant issues and monitor retention.
1–4 years of experience in Key Account Management, B2B Sales, FinTech, Banking, Payments, Telecom, or FMCG.
Graduate degree in any discipline; MBA is an advantage but not mandatory.
Strong communication, negotiation, and relationship management skills with proficiency in MS Excel and CRM tools.
Work Experience Required: 1-4 years as mentioned; Notice Period: Not explicitly mentioned in the JD.
Experience or understanding of merchant acquiring and digital payment products such as UPI, QR, POS/EDC, and Soundbox.
Ability to analyze merchant performance data and identify business growth or retention opportunities in a target-driven environment.
Familiarity with managing key accounts in a fast-paced fintech or payments ecosystem focusing on measurable impact like GMV growth, merchant activation, and cross-sell revenue.