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Niche messaging skillset reduces pool, but Bengaluru metro increases applicant density.
Messaging platform and email infrastructure experience is highly specific and not easily transferable across domains.
Requires specific messaging platform expertise and Office365 certifications, creating moderate resume filtering.
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Oversee and manage enterprise messaging systems including email and instant messaging, ensuring operational stability and incident resolution.
Lead and support messaging platform migrations to cloud services, coordinating cross-functional teams for smooth transitions.
Manage day-to-day messaging operations including monitoring, preventative maintenance, and handling major incidents in collaboration with global teams.
Bachelor's degree in Engineering (B.E./B.Tech) or MCA.
Expertise in Messaging Platforms design and architecture with at least 5 years of demonstrated expertise (implied by expert level).
Microsoft Certification related to Office 365 Services or equivalent IT certifications required.
Work Experience Required: Not explicitly mentioned in the JD; however, expert skill level expected implies significant experience.
Experienced in operating within global, cross-functional technical support teams handling messaging infrastructure.
Strong background in coordinating mailbox migration projects and managing user support during transitions.
Skilled in collaborating closely with desktop, Wintel, platform, and network engineering teams as well as project managers for end-to-end messaging issue resolution.