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Tier-1 brand, mid-level analytics role in Bangalore with broad skills attracts high candidate density.
Core analytics skills transfer across industries, but social media/CX domain knowledge increases specificity.
Explicit 3–5 years requirement plus client-facing analytics and tooling skills enforce moderate filtering.
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Analyze diverse data sets from Sprinklr platform to extract actionable insights and recommendations impacting customers' marketing, brand, product, service, R&D, and communications teams.
Own deliverables and client communications for assigned customers, synthesizing data into clear, action-oriented reports and presentations.
Develop and communicate key findings and insights to senior stakeholders; assist in creating new analysis frameworks and KPIs to enhance reporting effectiveness.
3 to 5 years of experience in customer insights or analytics roles.
Mandatory client-facing experience.
Proven proficiency with data analytics tools and methodologies, including data visualization and business case presentation.
Experience in designing Microsoft PowerPoint presentations is required; graphic design skills and familiarity with social media management platforms are advantages.
Experienced in interpreting complex customer journey data to drive business and marketing strategies at scale.
Comfortable leading end-to-end data analytics projects with ownership over client deliverables and communication.
Capable of conveying technical findings effectively to senior leadership in both conversational and formal presentation settings.