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High: Tier-1 brand, metro location, and generalist senior product role increase applicant competition.
High: banking platform, regulatory, and vendor integration expertise limits easy cross-industry transfer.
High: VP-level role requiring technical platform experience, vendor and regulatory expertise.
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Own the end-to-end product lifecycle for internal platforms used across the organization to enhance customer service and operational efficiency.
Set long-term vision, roadmap, and strategic goals for platform development, ensuring scalability, resiliency, and stability.
Collaborate with cross-functional teams and vendors, manage integrations, and analyze user engagement to continuously optimize platform capabilities.
Experience as a technical/platform product manager working with backend and data engineers, preferably in retail financial services.
Proven ability to plan, prioritize, and manage product backlogs across internal and vendor integrations.
Technical fluency to partner on design aspects including journeys, APIs, system architecture, and scalability requirements.
Work Experience Required: Not explicitly mentioned in the JD.
Ability to align diverse business and technical stakeholder groups across regions, managing vendor relationships and delivery backlogs.
Comfortable making data-driven, commercially minded decisions affecting product value and cost optimization.
Experience with scaling products/platforms, ideally familiar with customer data management, communications platforms, and AI tool integration.