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Tier-1 brand, metro location, generic account-management title and mid-level profile drive high competition.
Core account management skills transfer across industries, though fintech and startup context adds some domain specificity.
Requires demonstrable B2B key-account/sales experience and quota achievement despite no explicit years, so moderate filtering expected.
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Manage and nurture relationships with key startup clients generating high revenue for Razorpay.
Cross-sell and up-sell products to grow client accounts and meet portfolio quotas.
Conduct business reviews and coordinate with internal teams to ensure client satisfaction and resolve issues.
Experience in Key Account Management or Sales in B2B segment required.
Knowledge of customer service best practices mandatory.
Strong interpersonal skills essential for client rapport building.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced managing high-value client relationships with demonstrated sales growth impact.
Ability to operate independently without micromanagement and drive account expansion.
Comfortable working closely with cross-functional internal teams and clients in dynamic startups environment.