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Tier-1 SaaS brand, metro location, and broad enterprise product requirements increase applicant competition.
Strong enterprise SaaS, security/governance and platform experience requirements limit transferability across industries.
Explicit 10–14+ years, enterprise SaaS and cross-functional product leadership make shortlisting highly selective.
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Define and execute enterprise product strategy and roadmap for capabilities like security, governance, compliance, enterprise administration, and product-led growth across the Freshworks EX portfolio.
Drive enterprise adoption, customer trust, deployment success, and expansion by partnering closely with Enterprise Readiness, Platform, and AI teams to leverage shared platform capabilities.
Own cross-functional alignment and influence executive planning and investment priorities without direct authority, while mentoring Product Managers on enterprise product strategy and leadership.
10–14+ years of progressive Product Management experience in enterprise SaaS.
Bachelor's degree in Engineering, Computer Science or related discipline; MBA is a plus.
Experience delivering enterprise capabilities in security, governance, compliance, enterprise administration, or product adoption.
Work Experience Required: 10–14+ years of product management in enterprise SaaS.
Experienced in shaping long-term product strategies for complex enterprise SaaS products involving governance, security, compliance, and administration domains.
Able to influence large cross-functional teams and executive stakeholders to deliver cohesive enterprise experiences without direct authority.
Strong customer discovery and strategic account engagement background, with a record of leading high-impact, cross-organizational initiatives and mentoring other Product Managers.