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Tier-1 brand, metro location, mid-level generalist role but payments/fraud niche reduces applicant density.
Payments and fraud domain expertise makes candidate backgrounds less transferable across industries.
Mandatory payments/fraud plus technical AWS, SQL and API skills increase filtering beyond generic sales roles.
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Drive adoption, engagement, and satisfaction of AI Network Service (AINS) customers using Transaction Risk Monitoring (TRM) via Mastercard Payments Gateway Service (MPGS) globally.
Manage relationships with new and existing MPGS/AINS customers, including upselling additional services and opportunities.
Coordinate between Implementation, Product, and MPGS internal teams; participate in customer implementation and status meetings to ensure customer satisfaction.
Bachelor's degree in Computer Science or related field.
Experience in payments domain, specifically with fraud and/or fraud solutions.
Technical skills including AWS, SQL, and APIs.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing customer relationships in technology-centric payment or fraud solution environments.
Ability to work across technical teams and customers to drive product adoption and customer satisfaction.
Capable of handling multiple deadlines and communicating effectively with diverse stakeholders, possibly supporting customers in their local dialect.