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Strong Tier-1 brand, metro location, and generalist finance/MIS title increase applicant competition.
Finance, billing and MIS skills are transferable but FM operations context and client-facing experience require sector familiarity.
Mandatory 8+ years experience plus finance and MIS expertise indicate strict shortlisting filters.
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Analyze and report data trends using Microsoft Office tools, create reports like daily SLA and fulfilment reports, and support pan-India FM operations communications.
Lead and train stakeholders on technology tools and operational processes; set up and maintain facility management data and locations in tools.
Support account directors with continuous improvement initiatives, conduct periodic training for stakeholders, and participate in innovation activities like the CIWG competition.
Graduate degree in any specialization.
Minimum 8 years of experience in customer services or data management, including continuous improvement and report preparation.
Strong skills in Microsoft Office (Excel, PowerPoint) with ability to craft data-related presentations and reports.
On-site work location: Hyderabad, Telangana, India; Scheduled weekly hours: 48 hours.
Experienced in facilities management operations or integrated facility management with a strategic focus on data-driven decision making.
Skilled in client engagement and stakeholder communication across multiple teams and regions (pan-India).
Demonstrates leadership through driving improvement initiatives and ability to coordinate cross-functional teams and technology upgrades.