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Tier-1 employer plus metro locations increase competition despite specialized SAP SM requirement.
Role demands deep SAP S/4HANA Service Management expertise, limiting cross-industry transferability.
Explicit 10–14 years, four end-to-end S/4HANA implementations, and mandatory SAP SM skills enforce strict filtering.
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Lead and manage end-to-end SAP S/4HANA Service Management implementations and enhancements including configuration, customization, and integration with SD, MM, FI, and PS modules.
Own system testing phases (SIT, UAT), defect resolution, production support, and root cause analysis for SAP Service processes.
Conduct training, create documentation, collaborate with ABAP technical teams, manage data migration validation, and provide project status updates to leadership.
10+ years of SAP experience with strong hands-on expertise in S/4HANA Service Management (SM).
Minimum 4 end-to-end SAP S/4HANA implementation projects specifically in Service Management.
Strong functional knowledge of Service Orders, In-house Repair, Customer Service Processing, Contracts & Warranties, and Billing Integration.
Excellent verbal and written communication skills mandatory. Work Experience Required: 10-14 years as Lead SAP S/4HANA SM Consultant.
Experienced in leading large-scale global SAP S/4HANA Service Management projects with exposure to US client time zones (US shifts).
Proficient in integrating SAP SM with Sales & Distribution, Materials Management, Finance, and Project Systems modules.
Capable of independently managing design, configuration, testing, support, and client handling with strong analytical and troubleshooting abilities.