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Tier-1 employer, metro locations and mid-level experience but niche SAP SM specialization moderates density.
Strong SAP S/4HANA SM specialization and implementation focus limits cross-industry transferability.
Explicit 6+ years SAP S/4HANA SM and mandatory implementation experience make shortlisting highly strict.
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Lead SAP S/4HANA Service Management (SM) implementations and enhancements including design, configuration, testing, and production support.
Analyze business requirements and map to S/4HANA Service processes covering Service Orders, Service Contracts, Notifications, Resource Planning, Billing & Invoicing, and integration with SD, MM, FI, and PS modules.
Manage end-user training, data migration validation, cutover activities, and provide regular project status updates to leadership and stakeholders.
6+ years of SAP experience with strong hands-on expertise in SAP S/4HANA Service Management (SM).
Minimum 2 end-to-end SAP S/4HANA implementation experience.
Experience configuring and customizing Service Orders, Contracts, Service Notifications, Billing & Invoicing, and integration with SD, MM, FI, PS modules.
Excellent verbal and written communication skills are mandatory.
Experienced SAP S/4HANA SM Consultant comfortable leading functional design, configuration, testing, and client interactions for global projects.
Strong analytical and troubleshooting skills with experience supporting production environments and working with cross-functional teams including ABAP developers.
Capable of managing US client shifts and communicating effectively with global stakeholders, indicating prior global client engagement experience.